Shipping Policy

Thank you for shopping with Professionalgearhub. We are committed to delivering your orders quickly and safely. Please review our shipping policy below:

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.
Processing times may be longer during holidays or peak seasons.

2. Shipping Methods & Delivery Times

We offer several shipping options:

Standard Shipping: Usually takes 5–7 business days.
Expedited Shipping: Usually takes 2–3 business days.
Express Shipping: Usually takes 1–2 business days.

Delivery times may vary depending on your location and the shipping carrier.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the selected shipping method.
Free shipping is available for orders over 50$.

4. International Shipping

We ship internationally to selected countries.
International shipping rates and delivery times vary by destination.
Customs duties, taxes, and import fees are the responsibility of the customer.

5. Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for the tracking information to update.

6. Lost or Delayed Packages

We are not responsible for delays caused by the carrier, customs, or weather.
If your package is marked as delivered but not received, please contact your local carrier first.

7. Incorrect Shipping Information

Please ensure your shipping address is accurate. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses.

8. Contact Us

If you have any questions about your order or shipping, please contact us:

Email: info@professionalgearhub.com
Phone: +852 51384374
Address: HAOWU LIMITED
Room 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mongkok, Kowloon, Hong Kong