Privacy Policy

At Professionalgearhub, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, shipping address, billing information, and phone number when you place an order or contact us.
Device Information: including IP address, browser type, time zone, and cookies that help us understand how you interact with our site.
Order Information: including products you viewed, items in your cart, and order history.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you regarding your purchases or inquiries
Improve our website and customer service
Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with third-party service providers (such as payment processors and shipping carriers) only to fulfill your orders or improve our services.

4. Data Protection

We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience and gather analytics. You can disable cookies in your browser settings at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data
Withdraw consent to receive marketing communications
Request information about how your data is used

7. Third-Party Links

Our site may include links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this policy or your data, please contact us:

Email: info@professionalgearhub.com
Phone: +852 51384374
Address: HAOWU LIMITED
Room 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mongkok, Kowloon, Hong Kong